Car Sales Apprentice

Key responsibilities:

Meeting and greeting customers on arrival and dealing with them in a professional manner Demonstrating and presenting vehicles to potential customers Detailing vehicle specifications/features and answering customer questions Going through pricing and packages available Organising finance options and giving customers a comprehensive understanding of costings Addressing any concerns or objections with customers and resolving Closing the sale and preparing paperwork Contacting customers after delivery

Person specification:

Drivers license is essential Articulate Strong communication skills The ability to handle customers in a professional manner and adaptable to different customer needs Mature Flexible Eager

Training:
Level 2 Customer Service Practitioner  Apprenticeship Standard Remote training delivery Onefile VLE 6 hours of dedicated training time every week

Training Outcome:
Possible full time permanent position upon completion of the apprenticeship

Employer Description:
Established in 2002, the client proudly represents the Renault, Dacia, Nissan and Peugeot franchises in Kettering and Northampton. They pride themselves in offering an exemplary level of service in all aspects of the business. This role will be based in the Kettering dealership and will involve providing a top-notch service to customers face-to-face and over the phone in an effective and professional manner.

Working Hours :
Monday - Friday, 8.00am - 5.30pm and Saturday, 8.30am - 5.00pm , half a day off in the week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative