Customer Service Apprentice

Taking payments for courses in person also via telephone and via payment links Answering customer emails and phone calls regards them enquiring about our courses and the costs of these courses Admin duties, such as filing, printing, scanning, and copying Discussing courses and availability with the trainers Updating the electronic diary, with course bookings Updating the whiteboards with course booking dates Creating paperwork for the courses ready for the candidates to include test papers and learning material

Training:

The apprenticeship will be at NTSS LTD, PE13 4DE where you will gain a Level 2 apprenticeship as a Customer Service Practitioner. There will be no college day release as all the training will be done at our premises.

Training Outcome:

Possibly move onto Level 3 or a career in Administration or Customer Service.

Employer Description:
Wide range of plant operator and construction training, First Aid training also H&S touch screen tests for the construction industry. We are Health and Safety consultants.

Working Hours :
08:30 till 17:00 Monday to Friday. 30-minutes lunch break

Skills:
IT skills,Organisation skills,Friendly,Able to use own initiative