IT Helpdesk Apprentice

Checking/testing backups Troubleshooting PC problems Troubleshooting Internet/Network problems Troubleshooting Telephone (mobile and fixed) problems Troubleshooting other IT-related equipment (printers/scanners etc.) Assist with reports to identify trends and prevent future issues

Training:
Information Communication Technician Level 3 Day release one day per week at Middlesbrough College

Training Outcome:

Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.

Employer Description:
Operating through a network of 18 strategic locations, DCI Europe has become established as the premier and trusted provider of depot services, tank cleaning and transportation services for the ISO tank container industry in the UK and Europe. We employ around 300 staff across multiple depot locations in the UK. Consistently demonstrating, industry leading safety performance and sustainable operations.

Working Hours :
Monday to Friday 8:30am - 5pm May change to a shift pattern, alternating between 7:30am to 4pm and 9:30am to 6pm

Skills:
Communication skills,IT skills,Attention to detail,Time keeping,work well under pressure