Business Admin Apprentice

Assist in scheduling service jobs and updating internal job management systems. Support with customer communication, including confirming appointments and sending job updates. Help prepare job packs, including RAMS and certificates for customer submission. Track and update job statuses using software such as Motion and Clik (training provided). Assist with ordering materials and consumables needed for engineer tasks. File and organise documentation such as job reports, inspection sheets, and invoices. Learn how to generate and submit basic quotes under the guidance of the service team. Support the team with general admin duties such as printing, scanning, and phone handling. Attend internal meetings and take notes as required. Maintain a professional and helpful approach with both colleagues and customers.

Training:
Business Administrator Level 3 Apprenticeship Standard. Day release at Middlesbrough College. 

Training Outcome:
Depending on the circumstances of the business, upon completion of the apprenticeship programme there could be a potential position of employment available. 

Employer Description:
Founded in 1996, Durham Lifting provide total lifting equipment solutions for companies throughout the UK and Europe. Our core values are at the heart of everything we do and our mission statement “We do it right” ensures that our clients are dealing with an organisation they can trust to supply the right product, to the right standard, at the right price

Working Hours :
Monday - Friday between 7:45am - 4pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience