Apprentice Rental Agent

In this role, you will:

Take calls from clients, asking them questions to understand their needs and to determine their suitable for the organisation's products and services Support customers through the onboarding process, providing advice and guidance at all stages Handle enquiries and process agreements Provide exceptional customer service Work in line with legal requirements, industry regulations and company policies

Training:

Your apprenticeship will be delivered at your place of work. You will need to spend approximately six hours per week completing your training which will include attending masterclasses, completing assignments, participating in group discussions and shadowing colleagues. 

Training Outcome:

After the apprenticeship, you will be able to move to other roles within the organisation, including Senior Agent or Team Leader. 

Employer Description:
Acorn Insurance is a rapidly expanding business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across the UK. We help more than 50,000 customers a year to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. We will provide full training and continuous coaching throughout your apprenticeship. You will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Reliable,Trustworthy