Planner

Planner - Piccadilly, London - Up to 40k per annum dependent on experience    CBW has an exciting opportunity to work for an established FM service provider situated in Piccadilly, London.

The successful candidate will have a proven track record in Facilities Management with an administration / helpdesk role / Planner.

Your duties will include all aspects of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices, raising and closing jobs and answering calls and emails.

In return the company is offering a competitive salary, further training and the opportunity to work for a great company!Hours of work:Monday to Friday  08:00am to 17.00pm Office Based    Key duties & Responsibilities:The role involves all aspects of Contract support and Helpdesk duties including planning works.Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Raise / Open / Close jobs To review jobs received during the working day and allocate accordingly to Engineers.Support the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledDepartmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the ContractTo work with the system that supports the Procurement Process, providing assistance to ensuring the accuracy and efficiency of data and communicationsRequirements:Previous Facilities & Maintenance experience Excellent and professional telephone mannerExcellent customer service skillsTime ManagementThe capacity to think ahead, plan and prioritise own workloadThe ability to work under pressure and meet deadlinesComputer literacyThe ability to work as part of a teamWork safely in accordance with the company's current health and safety policy and procedures.A positive approach, with the determination to succeed    Please send your CV to Paige at CBW Staffing Solutions for more information.