Length of Stay Specialist

I’m proud to be representing a company that specialises in the investment, development, and management of hospitality properties. It focuses on acquiring and operating hotels, resorts, and other hospitality-related real estate, they are looking for a strong Length of Stay Specialist to join their team.

About the role:
Responsible for optimising guest stay durations to maximise hotel revenue and occupancy. This role analyses booking trends, sets minimum stay requirements, and collaborates with the revenue and reservations teams to ensure the most profitable use of room inventory.

This is a hybrid role, based between the properties and the central London head office. 3 days in, 2 days hybrid.

Key Responsibilities:

Analyse booking patterns and guest stay data to identify trends and opportunitiesSet and adjust minimum and maximum length of stay requirements based on demand forecasts.Work closely with the revenue management team to implement pricing and inventory strategies.Coordinate with the reservations and front office teams to manage guest extensions and modifications.Monitor and control room inventory to prevent short stays from displacing more profitable bookings.Generate reports on length of stay trends and provide actionable insights.Collaborate with sales and marketing to promote longer stays during targeted periods.Ensure guest satisfaction by managing special stay requests and modifications.

What we’re looking for:

Engaging, enthusiastic and motivatedDemonstrable track record in Revenue Management with ability to grow market share and budget deliveryStrong problem-solving skills, strong IT skills, including Excel and PowerPoint
Strong background or knowledge of Marriott propertiesResults-driven and able to work under pressureFlexible to change and able to react very quickly to that changeFinancially and commercially astuteA very consultative personal style in all aspects of the roleExcellent communicator with the ability to influence up and down the chainAbility to work with minimum supervision, working to own initiativeExcellent verbal and written communication skills with a strong command of spoken and written EnglishStrong organizational skills developed in a fast-paced environment