Parts Advisor

An exciting opportunity has arisen for a Parts Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions. This full-time role offers basic salary £28,000 - £32,000, OTE £36,000 and benefits. As a Parts Advisor, you will be the key link between customers and parts supply, ensuring efficient service while maximising sales opportunities. You will be responsible for: ? Handle all parts enquiries via phone, email and in-person interactions. ? Use electronic parts catalogues to correctly identify and source components. ? Identify opportunities to upsell and promote special offers. ? Process orders efficiently while maintaining accurate stock records. ? Deliver outstanding service to both trade and retail customers. ? Follow all payment handling and financial procedures correctly. ? Maintain accurate customer records in the CRM system. What we are looking for: ? Previously worked for 2 years as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Automotive Parts Specialist, Automotive Parts Consultant or in a similar role. ? Skilled in computer software, including EPCs & Kerridge. ? Excellent customer service and sales skills. ? Team player with strong communication abilities. Shifts: ? Monday - Friday: 9:00am - 6:00pm ? 1 in 3 Saturdays: 7:00am - Noon What's on offer: ? Competitive salary ? 30 days holiday including bank holidays ? Employer Statutory Pension Scheme ? Free Class IV MOT per year ? Mental Health First Aiders ? Referral bonus ? Personal Accident Scheme ? Corporate uniform provided ? Cycle to work scheme Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role,