Support Assistant

We’re currently recruiting for a number of Support Assistants to join our growing client based in the Bournemouth area. If you are looking for a 30 hour week where you will be working to a 3 on/ 3 off pattern on a permanent basis then this is the role for you. As a Support Assistant you’ll play a crucial role in delivering a caring and professional experience for passengers who may have reduced mobility, disabilities, or are otherwise in need of support (e.g., unaccompanied minors). Your responsibilities will include: - Assisting passengers in wheelchairs - Helping with boarding, disembarking, and transfers - Assisting with lifting and moving passengers (some heavy lifting required) - Escorting and supervising unaccompanied children - Providing reassurance and excellent customer service - Coordinating via email - Monitoring flight times and schedules Working Hours for the Support Assistant role: For your first week while receiving training you will work the below: - Monday to Friday - 8:00 AM – 4:00 PM Your shift pattern following your training will look like the below: - 3 days on / 3 days off - Early: 3:00 AM – 1:00 PM - Late: 3:00 PM – 1:00 AM - Overtime available To be successful for the Support Assistant worker you must: - Full UK Driving Licence – Essential - DBS Check – cost reimbursed after start - Comfortable with manual handling and heavy lifting - Must have 5 years work history within the UK - Strong communication and customer service skills - Basic admin and computer skills (email and spreadsheet use) - Reliability, professionalism, and a caring nature - Great level of English  If you are ready to be the friendly face that helps people through their journey then please apply today to join a dynamic team that make a real difference!