Residential Service Engineer

Residential Service Engineer


Fawley, Southampton SO45,

About BEUMER Group

Conveying, loading, palletising, packaging, sortation and distribution - BEUMER Group is a leader in the engineering and manufacturing of high-tech intralogistic systems for global markets.

Our employees differentiate themselves by their ability to provide innovative solutions to our customers that incorporates a high-level of industry knowledge and a strong commitment to consistently and continuously expand their skills and knowledge.

We fully support these high standards through a supportive teamwork structure, a mutual respect, and a working culture based on trust that fosters stability and security for all of our employees.

Our common goal is to implement outstanding and innovative projects worldwide.

Job DescriptionWe have a great opportunity for a Residential Service Engineer to join our dedicated Customer Support team who work amongst one of the worlds leading logistics companies, reporting to the Residential Service Manager, based at a site in Fawley, Southampton.

This role would suit someone with 1st line support experience in a predominantly mechanical role.

Roles and Responsibilities

* Support existing site-based BEUMER Group CS Colleagues
* Manage all Hotline cases whilst on and off site.
* Manage all BEUMER H&S aspects along with spares ordering processes.
* Responsible to deliver the planned preventative maintenance as part of pre-agreed service contracts, this will involve changing out worn parts and checking associated components for wear and tear on both mechanical and electrical systems
* Manage and update onsite CMMS Maintenance system
* Produce timely and detailed service reports related to BEUMER machinery.
* Supporting installation projects, modernisations and warranty work
* Attend breakdowns with the ability to troubleshoot, test and repair technical equipment
* Work with onsite operational teams and residential maintenance Teams
* Working individually and as part of an existing onsite customer maintenance team
* Low Level Controls: Siemens S7 PLC, TIA Portal, Profibus, ASi-Bus networks
* Awareness of PLC controls and bus networks so that next level support can be assisted
* Populating RAMS related to the work to be undertaken, after training
* As a BEUMER Group UK Ltd employee you have a duty to take care of your own health and safety and that of others who may be affected by your actions at work.

You must co-operate with your employer and co-workers to help everyone meet their legal requirements.


* Proven field service experience with the ability to build positive relationships with customers
* Possess a high level of electrical/mechanical control knowledge and awareness
* Have experience of or be able to quickly develop a working knowledge of Siemens S7 PLC, TIA Portal, Profibus, ASi-Bus networks.
* Have experience with DC electrics and the aptitude to learn about control systems
* Have a broad knowledge of Material Handling systems.
* Have knowledge and experience of Mechanical, Hydraulic, Pneumatic systems.

* Ideally to have experience inspecting machinery, reporting defects and recommending repair solutions.
* Must have a mechanical electrical or multi-skilled qualification - ONC or equivalent
* Must be able to fault find on electrical and mechanical systems to diagnose errors or technical problems and determine solutions
* Cooperate with technical team and share information across the organisation
* Comprehend customer requirements and make appropriate recommendations / briefings

Supportive Competencies and Knowledge


Training supplied
* First Aid preferred, certification available
* English literacy essential
* Proficient MS Office user

QualificationsRequired Education

* NVQ 3 or equivalent Electrical Engineering or
* Ideally mechanically bias multi skilled with an Electrical Engineering background

Additional InformationDesirable/transferrable skills: Fully qualified (Class 1 or equivalent) NCO.

Navy Engineering, RAF Engineering, REME.

such as Vehicle Tech, Mechanician, Armourer, Air frames/propulsions tech/mech.

such as Vehicle Tech, Mechanician, Armourer, Air frames/propulsions tech/mech.

For further information and to apply, please click the Apply button!

  • Location: Southampton, England
  • Salary:
  • Type: Permanent
  • Recruiter: Career Kinetics Limited
  • Posted: 02-Aug-2023
  • Posted on: