Job Title: Deputy ManagerHours: 40 hrs per week (plus On Call) including alternate weekendsReports to: Home ManagerJob Summary We have an exciting opportunity for a 2nd Deputy Manager to join our friendly team at Gabriel Court. Would you like to be a part of a fun, motivational and dedicated team?The Deputy Manager will provide management and leadership to the service in conjunction with the Home Manager.They will ensure staff have the skills and competencies required and will provide a developmental focus for care practice.
They will deploy this care team effectively to ensure that the needs of residents are met.The Deputy Manager will support the Home Manager to ensure that all regulatory and contractual standards are met and exceeded.The Deputy Home Manager will ensure that Gabriel Court is appropriately represented and working in effective partnership with key local service providers, including local authority services, NHS bodies and allied healthcare agencies.The Deputy Manager will act as an ambassador for the organisation.
They will be responsible for ensuring good communication channels are established and maintained to facilitate new referrals and joint working.The Deputy Manager will be responsible for managing staff and delegating budgets.The Deputy Manager will be responsible for ensuring all current and newly referred individuals are properly assessed and that high-quality, person-centred support is provided for all supported individuals.Key Responsibilities1.
Manage and coordinate day-to-day activities within the service.
Ensure that the health and social care needs of all residents are met, providing a safe and high-quality service across all aspects of their care.Ensure that adequate supplies of medication are in the home, and contribute to the ordering, and administering of medication in line with policies.Ensure that all services are delivered within the framework of Gabriel Court's core values and in line with Gabriel Court Policies and Procedures.Ensure that the service is of a standard which meets and exceeds standards set by regulatory bodies, legislation and guidance including the Care Quality Commission, environmental health requirements, and contractual obligations.Deploy the staff team in a way that maximises cost efficiency whilst meeting the demands of the people we support.Assist the Home Manager to monitor, audit and review the service, taking appropriate corrective and developmental action where necessary.Contribute to the management of the budget and take corrective action, where appropriate.Liaise with external professionals, individuals and families as required to ensure that the needs of residents are reviewed regularly, and plans developed so that we continue to meet their needs.Ensure that effective referral protocols and practices are in place to enable speedy and positive responses are provided to meet new demands.
Ensure good practice within services.
Ensure that high-quality person-centred support arrangements are in place for each resident.Implement and monitor quality assurance strategies and documents, actively promoting a culture of continuous improvement.Actively promote and support inclusion, ensuring that individuals are supported to participate in community and other opportunities according to their interests and wishes.Provide coaching and mentoring to the staff team.Ensure health and safety requirements are met within services and comply with Health and Safety Legislation, including emerging and changing legislation in relation to infection prevention and control.Plan and implement service development along with the Home Manager.Ensure that all staff have a focus on excellent customer care to enhance the lives of residents and Gabriel Court’s reputation.
Management of teams and individuals
Contribute to the effective recruitment, appointment, and induction of staff.Manage and support staff in line with Gabriel Court Policies and Procedures, including supervision/appraisal, assessment and development, absence management, and disciplinary and grievance issues.Promote and support effective team working through good communication and regular team meetings.Identify individual and team learning and development needs and plan to meet these in conjunction with the Home Manager.Participate in the delivery of training as agreed with the Home Manager.
To establish and maintain effective communication
Develop and maintain effective communication systems within the team.Ensure regular team meetings are held.Ensure regular planning and reviews are carried out for all individuals supported.Ensure effective representation and joint work with key agencies, families, and individuals.Establish and maintain processes for facilitating new referrals.Promote the organisation in a positive manner.
Participate in the On-Call system.Work flexibly to meet the needs of the service, carrying out shifts if necessary.Deputise for the Home Manager, as required.Any other duties consistent with the business of the Home, the job, and hours of work as may reasonably be required.