Home to School Transport Assistant

Home to School Transport Assistant - ManchesterSalary: £ 11.97 Per HourFull Time (35 hours per week)Role Purpose:
The role holder will contribute to the goals of the team through the provision of high quality business supportThe role holder will provide high quality, customer focused, flexible and timely support thereby contributing to the achievement of objectives of a fast moving operational service.The role holder will contribute effectively to the development of business support initiatives and value-added activities to meet the needs of the service.
Responsibilities:
Deal efficiently and courteously, with tact and diplomacy, to all queries and correspondence, both written and verbal from a wide range of internal and external customers.Use initiative and established procedures to resolve queries at the first point of contact or escalate when appropriate within agreed timescales and procedure.Update and extract information from management information systems accurately and competently as required including the retrieval and collation of reports to agreed procedure.Complete all documentation and correspondence accurately and to a high standard in line with procedures and within agreed timescales.Procure, monitor and maintain office equipment, ensuring changes are made in line with procedures, budgets and agreed timescales.Work collaboratively with colleagues and stakeholders to enhance the role of business support throughout the Council.Personal commitment to continuous self-development and service improvement.Through personal example, open commitment and clear action, ensure diversity is positively valued, resulting in equal access and treatment in employment, service delivery and communications.
We offer:
24 hour one on one specialist consultant based within your geographical area4Recruitment Services Employee Benefits ProgrammeOur own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices.

4Recruitment Services is an equal opportunities employer.To discuss this vacancy or other vacancies in your area please contact Amber Debens on 07860953716 or via email AmberD@4recruitmentservices.com