Welcome Hosts
Welcome Host - Bristol Airport
On Going Temporary position.
Hoursly Rate: £11.00 per hour to £13.50 per hour.
Are you a warm and welcoming individual with a passion for providing outstanding customer service? We have an exciting opportunity for you to join Bristol Airport as a Welcome Host.
As a Welcome Host, you will be the first point of contact for passengers, creating a positive and memorable experience from the moment they arrive.
Role and Responsibilities:
Greet and welcome passengers with a friendly and approachable demeanor, creating a warm and inviting atmosphere.
Provide assistance and guidance to passengers, ensuring a smooth and hassle-free journey through the airport.
Offer information on flight schedules, gate locations, airport facilities, and nearby amenities.
Answer inquiries and address passenger concerns in a professional and helpful manner.
Assist passengers with special needs or requirements, offering personalized support and ensuring their comfort and safety.
Collaborate with airport staff and departments to ensure efficient operations and seamless passenger flow.
Maintain a clean and organized welcome area, representing Bristol Airport in a professional manner.
Stay updated on airport policies, procedures, and safety regulations to provide accurate and up-to-date information to passengers.
Requirements:
Exceptional customer service skills with a friendly and welcoming attitude.
Excellent verbal communication and interpersonal skills.
Ability to remain calm and composed in a fast-paced environment.
Flexibility to work in shifts, including weekends, evenings, and holidays.
Passion for helping and assisting others, making their travel experience delightful.
Previous experience in customer service or hospitality is a plus, but not mandatory.
No qualifcations need for this position.
Mego acts as an employment agency for permanent staff and an employment business for temporary workers.
Join our team as a Welcome Host at Bristol Airport and be the face of exceptional service! Your warm and friendly approach will set the tone for an enjoyable and stress-free travel experience for our valued passengers.
If you have a passion for making a difference in people's journeys, we invite you to apply today.