Operations Team Leader (BPO)

Operations Team Leader

Location: Preston, Lancashire (Office Based)

Salary: £22,500, with an increase to £24k upon passing MDP, and further rising to £26k after 12 months of passing MDP.

Our client is a leading provider of business process outsourcing (BPO) solutions, known for delivering successful outcomes for their clients.

They are seeking an Operations Team Leader to lead and manage a team of Representatives, driving performance, productivity, and customer resolution.


? At least 2 years of experience in a team leader/junior management role.
? Proficient in personnel management and coaching techniques.
? Strong product knowledge in the relevant domain.
? Excellent written and oral communication skills.
? Demonstrated ability to uphold the highest level of confidentiality.


? 4-day work week.
? 12:00PM - 20:30PM
? 14:00PM - 22:30PM

This is a great opportunity to join a leading organisation and make a difference in team performance and customer experience.

Apply now to seize this opportunity!

Important Information: We endeavour to process your personal data in a fair and transparent manner.

In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.

For more information see our Privacy Policy on our website.

It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.

If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

  • Location: Preston
  • Salary: 22500-26000 Per Annum
  • Type: Permanent
  • Recruiter: Additional Resources Ltd.
  • Posted: 24-Jul-2023
  • Posted on: jobit.co.uk