IT Apprenticeship

Respond to user queries and issues via phone, email, or in-person Troubleshoot and resolve hardware and software problems Assist in the setup and configuration of new hardware and software Monitor system performance and report any issues. Perform routine maintenance and updates on IT systems. Provide support for software updates and patches Test and troubleshoot software applications Assist in monitoring and responding to security incidents Conduct regular audits of data security practices.

Training:

Full training and support will be provided by your workplace mentor and from the Baltic team.

Training Outcome:

Possible progression upon completion of the apprenticeship 

Employer Description:
Proman is a global recruitment company that supplies temporary, contract, and permanent workers to clients across various sectors. In the UK, the company employs over 130 people across 17 locations, supporting the placement of approximately 4,000 workers each week.

Working Hours :
Monday to Friday between 8:00am till 5:00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working