Apprentice Optical Assistant

Obtaining patients' medical history Preparing private and NHS records and paperwork Filing in correct locations Updating manual and computerised patient records Process NHS and private payments Use computerised patient recalls Assist in the choosing of patients' frame choice Telephone patients when they are due for an eye test Diary Management Process spectacle and contact lens orders Contact patients via phone to confirm appointments and advise when spectacles are ready Training is given to fit spectacles and small repairs Stock control and merchandising Meet and greet patients on entering the practice Housekeeping duties

Training:
Optical Assistant Level 3 Apprenticeship Standard qualification Long-term career and promotion prospects Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3 A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL

Training Outcome:
Additional opportunities for further training/qualifications Possible full-time position in this area of work

Employer Description:
Boots Opticians Limited operates a chain of ophthalmic and dispensing optician stores in the United Kingdom.

Working Hours :
Monday - Friday, 9.00am to 5:30pm. Alternating Saturdays: 9.00am to 5.30pm, with a day off in the week (30-minute lunch break).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience