ICT Apprentice - Chichester

Overview - We are seeking an IT Apprentice looking to build a career in First Line IT Support. This is an 18-month opportunity to complete a Level 3 Information Communication Technician qualification whist also earning a competitive salary and gaining all the hands-on experience needed to gain this useful qualification.

Duties:

Providing, first line technical support for IT enquiries Undertaking day-to-day maintenance of printers, end-user devices and core systems Assisting the IT team in the administration of VOIP and telephony systems Undertaking software and hardware installs General user administration, including account creation, management and deletion Apple product administration through an MDM (Mobile device management) including iPad and iPhone devices General asset management duties including updating the asset register to ensure accurate records of all assets Undertaking system checks and scheduled maintenance support activities Supporting maintenance and installation of cabling and AV (Audio Visual) equipment Basic network administration, including Wi-Fi network admin, web filter and firewall administration and network cabling installations Undertake research to help solve ICT problems and to develop personal skills Assisting with identifying and sharing opportunities for service improvement and the development of ICT systems and services

Training:
Level 3 Information Communications Technician Apprenticeship Standard Functional Skills in maths and English if required Blended on/off the job training and location to be confirmed

Training Outcome:
Full-time employment is expected once the apprenticeship is complete Further training opportunities with Higher Level Apprenticeships are also available

Employer Description:
Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.

Working Hours :
Monday - Friday, between 9.00am - 5.00pm.

Skills:
Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working


  • Location: Goodwood Chichester PO18 0QB
  • Type: Permanent
  • Recruiter: INVOLVE SELECTION LIMITED
  • Posted: 04-Jun-2025
  • Posted on: findapprenticeship.service.gov.uk