Apprentice Administrator Level 3

Assist with the management of applications responding to queries where possible or forwarding to relevant member of team Manage the access care planning application for all Care Support Workers and office based staff Assisting with payroll queries and arranging the monthly payroll to our finance team Monitoring and communicating with all Care Support Workers in relation to the care planning application Working alongside care coordinator to arrange working shift for all staff and assisting with the monthly rotas Process timesheet requests and queries Taking responsibility for scheduling  all meetings, and storing meeting minutes as per company policies You will be responsible for answering calls and monitoring electronic monitoring system Keep all administrative trackers up to date and accurate on a weekly basis, updating the team on any changes/concerns. Develop and maintain relationships with Clients ; community based workers and outside agencies – including commissioners Working with the senior team -  ensuring  governance planner and tasks are being implemented in a timely manner – following up on any overdue tasks Schedule and monitor Care Assistants calls on a weekly and daily basis; considering Client / Care Assistant suitability and logistics Identify and report areas of recruitment needs
Assist the care manager with Client care plans and reviews Participate in the ‘on call’ rota and provide an up-to-date handover Assist with the processing of DBS referrals, liaising with the relevant HR Advisor and logging cases that have been submitted Ensure the maintenance of employee records, ensuring complete accuracy and confidentiality Provide a high level of customer service to all stakeholders Support the team in the delivery of its objectives demonstrating a ‘can do’ attitude and adopting a flexible and resourceful approach Support the recruitment team with project administration as and when required Support the HR manager with all recruitment duties, these include advertising roles and pre-screening candidates

Training Outcome:

Full time employment with Trailblazer and a well-constructed career path.

Employer Description:
Trailblazer Social Care is a Care Quality Commission (CQC) registered organisation. We deliver professional care based on both the healthcare requirements and personal preferences of our clients. Our services include; Rapid Response, Palliative and end of life care and Personalised care. Trailblazer has many years’ experience of delivering support in health care across West Yorkshire. We pride ourselves on being a fantastic place to work, somewhere that you will feel valued, supported, developed and part of a family. We strive to make sure every member of the team feels proud of the work they do and the service that we offer to our patients. To enable us to deliver excellent patient care, we need people from all backgrounds, with a range of experiences, so that we are truly representative of the communities we serve. We are working hard to increase diversity and inclusion within our organisation including, we want to encourage individuals from all backgrounds, experiences and beliefs, who share our mission of ‘patient care by people who care’ to work with us

Working Hours :
Monday to Friday, 8.00am until 4.00pm or 9.00am until 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental