Apprentice Administrator

Ensure Job Cards are opened for Scheduled work and open job cards for non-scheduled work Advise Workshop of vehicle arrival and record date/time as well as recording date and time of vehicle departure Ensure that all job cards are submitted back with all relevant data recorded, a foreman signature recorded for validation and then process them for payment to the customer via the RAMS I.T system Ensure all inspection records & legal certification is sent to the appropriate customer within 24 hours of being received / completed Ensure the accurate input of vehicle fleet defects and that they are appropriately signed off by the repairing agent/technician as well as communicated to the customer Ensure the customer is kept fully informed of work in progress (WIP) and any potential delays or unexpected work / increase in costs Work collaboratively with workshop departments to ensure timeliness of inspection & defect records and keep accurate vehicle history records in accordance with legislation Provide support to the workshop service controller by producing estimates, obtaining work authorisations which will improve efficiency Process and build all information on completed job card Obtain order numbers from customers Collate meaningful reports from all department activity to reduce WIP numbers Ensure purchase orders are raised for relevant & associated fleet work Ensure parts requisitions are analysed and audited for accuracy Take workshop calls and field as required Record vehicle breakdowns and pass to appropriate staff member for action Load parts on to jobs using supplier delivery notes Any other duties as required Stock checks on a regular basis Working closely with the Service Controller to ensure all jobs are closed in a timely manner If requested, to support other local workshops 

Training:
Business Administrator Level 3 Apprenticeship Standard

Training Outcome:
NRG Riverside are on a big growth trajectory and we are also private equity backed which allows us to invest more into our people Our business is growing and we anticipate a multitude of potential opportunities in the furture across all of our depots in the UK The Administrator role will remain pivotal to the depot and the position will advance to include more responsibility and additional training and development

Employer Description:
We are specialist fleet business, who have many depots around the country, our depots carry out the maintenance of HGVs for companies we hold the contract with. We have over 80 technicians and 20 administrators and as a business that is expanding, we truly believe in growing our own talent. the Business Admin apprenticeship takes 18 months to complete, and we have recently started to create a 3-year plan to not only grown our own talent , but how we can then develop further during their career. Our apprentices are given a full-time contract from day one rather than a fixed contract for the length of their apprenticeship. Our tenure demonstrates that people join our business and continue their career with us, and we have some great stories where development has happened. We have trained mentors in our locations to support the apprentices throughout their journey and all apprentices come together to do their education, creating a community of best practice and a culture of learning together.

Working Hours :
Monday - Friday, 8.00am - 5.00pm

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills