Housing Management Apprenticeship

To work within the Housing Services Team and gain an overall knowledge of the Housing Profession. To have experience of frontline housing work and delivering an efficient and effective service to customers, including tenants and leaseholders. To gain experience and knowledge across a variety of housing teams, including Housing Management, Tenancy Fraud, Leasehold Services, Supported Housing, Allocations and Homelessness.

Training:
Studying towards the Level 3 Housing and Property Management. Internal induction programme when starting employment with us. Training schedule has yet to be agreed. Details will be made available at a later date.

Training Outcome:
Upon completion, you will be qualified in Housing and Property Management. Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for suitable roles within the council, and help make sure you are ready for a wider job search.

Employer Description:
Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers. Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.

Working Hours :
Monday to Friday. Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative