Customer Services Apprenticeship

Handling customers' orders both online & in store Promoting offers and running social media campaigns Keeping up to date with the most recent products Stock replenishment Cash handling & recording Shop-front decoration Dealing with suppliers Developing knowledge of regulations and legislations

Training:
Gain a Level 2 Qualification as a Customer Service Specialist Monthly 1 to 1 coaching sessions Task completion done via an Online Portfolio while in the workplace Full training will be given for the duration of the qualification both from employer & training provider

Training Outcome:
Full-time, permanent position within the company

Employer Description:
Traditional Sweet Shop based in Kingswinford, West Midlands. Traditional sweets and sweet based gifts Barista style coffee and cakes in a relaxed environment.

Working Hours :
10.00am - 5.00pm. 30 min Lunch break. Days to be confirmed.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience