Building Services Maintenance Apprentice

The role holder will assist in the provision an effective and prompt customer focussed, professional and efficient service to the University in accordance with its requirements, aims, objectives and Service Level Agreements (SLA’s).

Main duties and responsibilities to include:

Take instructions from an experienced member of the Mechanical or Plumbing Team or the Reactive Maintenance Manager in order to independently complete basic Reactive and Planned maintenance plumbing, heating and ventilation tasks. Safely operate basic equipment and seeking assistance from an experienced plumber or engineer when required. To gain an understanding of the relevant University philosophies and regulations, and to assist in preparation work for engineering statutory insurance inspections. To be proactive in maintaining, supporting & promoting a secure and safe working environment for all customers, staff and visitors. Maintain regular contact with customers and stakeholders to ensure that the services provided meet their needs & expectations affecting them in a timely manner. To model, and consistently champion, the University’s key values and behaviours.

Training:

Apprenticeship training will take place at Newbury College, 1 day/week during term time. This will take place during the working week, during your paid working hours.

Apprenticeship training is expected to be 48 months, plus a 3 month End Point Assessment period.

Training Outcome:

This role provides a fantastic opportunity for those looking for their first building services maintenance role to gain experience of working in a friendly and supportive estate team.

Our previous apprentices have been successful in progressing on to permanent roles and further apprenticeships within the Estates team at the University.

Employer Description:
Occupying three beautiful campuses (Whiteknights, with its early 19th century planned landscape, London Road with its formal gardens and ceremonial Great Hall, and Greenlands, Henley-on-Thames, with its riverside garden landscape) the unique “University within a Park” setting of the University of Reading is an inspiring place to come to work. With such a varied portfolio, there is never a dull day in the Estates Team here at Reading. As well as being responsible for the management and maintenance of the University’s academic teaching and research buildings, we also care for a significant collection of Champion Trees, an expansive lake, and the university SportsPark. We are seeking to appoint a Building Services Maintenance Apprentice to join the Campus Operations team, within Estates, who offer a reactive and planned maintenance service to University owned properties across all our campuses and sites.

Working Hours :
Average of 36 hours per week, Monday-Friday, but some flexibility may be needed during peak periods. Some weekend working may be necessary in the event of a major Incident, emergency or planned repair - for these periods, overtime is payable.

Skills:
Communication skills,IT skills,Customer care skills