Business Administrator Apprenticeship at Orbis Care, Henley In Arden.

Customer service, answer, screen and transfer inbound calls Ensure that new customer enquiries are answered in a prompt and appropriate manner Account management of existing customers, maintaining excellent customer relations Sales invoicing Processing and uploading documents onto the company systems General office duties and administration Providing administrative support to the Management team Performing data entry duties with regards to customer details, client details and carers allocated

Training:

Training will be provided by Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will

complete a project, a portfolio of evidence and discussion to gain a Level 3 Business Administrator apprenticeship.

Training Outcome:

Progression into permanent position with the possibility of further training in management and possible management qualifications.

Employer Description:
At Orbis Care we provide caring and professional care in the community when family members require additional care to continue to live independently. Our team is the cornerstone of our service. We have a dedicated group of professionals committed to providing the highest standard of care. This is an exciting opportunity to begin a career in social care to become an office administrator at our Henley in Arden head office dealing with customers and care givers to ensure the highest quality service

Working Hours :
Monday - Friday 9am - 5.30pm, 1-hour unpaid lunch

Skills:
IT skills,Attention to detail,Organisation skills,Written Communication,Verbal Communication,Time Management Skills,Accuracy,Data Entry Skills,Managing different tasks