Primary Care Admin Assistant Apprentice

A typical week will involve 1-day at college, 3-days with the administrative team and 1-day supporting reception and business support.

Diverse administrative tasks using NHS and external IT systems, including AI software, to manage patients' care Support to the reception and dispensary team to deliver front facing patient services Speaking with patients via telephone and booking appointments Work with the business support officer and practice manager to support ad hoc projects and routine administrative tasks Support to ensure paper records and file are managed correctly

Training:

Business Administrator Level 3.

Apprentices will typically attend York College on a day release for the duration of the apprenticeship (although online delivery is also available) and work with their employer for the remainder of their contracted hours. During their time in college, apprentices will work towards developing their knowledge, skills and behaviours, and at work will consolidate their on-programme learning with the support of their employer. An assessor/reviewer will visit the workplace every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer.

Training Outcome:

The post could take the candidate into a range of full-time positions within the GP setting or wider healthcare administration and business support areas.

Employer Description:
We provide comprehensive NHS primary care services to help patients manage their health and well-being. Our aim is to provide a high quality, caring and personal healthcare service to our whole patient base. We have 30 staff including GPs, nurses, administration and support staff.

Working Hours :
Monday to Friday 9am - 5pm, with some ad hoc variation to start earlier (8am) or finish later (6pm). No weekend or bank holiday working.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working