Apprentice ICT Support Technician

Provides 1st, 2nd and 3rd line support to staff by way of advice and making direct, operational changes to ICT systems whilst delivering value to ensure the Service delivery is of a high and professional quality for all users Support systems and implementation involving infrastructure and security and making relevant upgrades and changes under the direction of the Senior ICT Manager Project manage infrastructure and security initiatives under delegated authority from the Senior ICT Manager Implement and maintain security systems to protect hardware, data and confidential information in a segmented and flexible manner

Training:
Network Engineer Level 4 Apprenticeship Standard

Training Outcome:
Network Engineer School IT Technician

Employer Description:
Horizon Academy Trust is a caring community of children, parents, staff and governors. Together we continually strive to provide a happy, supportive and safe environment for children to learn and realise their potential. This post presents the right candidate with the chance to make a significant contribution to the future development of the Trust and to the outcomes of our pupils. We can offer: • The opportunity of working within a supportive, friendly environment in a well-run and respected Trust. • Pension Scheme. • Term-time hours • CPD opportunities As an employee of the trust you may be required to work at other schools within the MAT.

Working Hours :
Monday - Thursday, 8.30am - 4.30pm and Friday, 8.30am - 4.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative