ICT Apprenticeship

You will be Working closely with other departments, you will need to build relationships with both internal and external customers. We expect you to be self-motivated, efficient, and well-organised with a keen eye for detail. You’ll be IT-literate with skills in the use of Microsoft Office Outlook, Word, and Excel.

Perform related duties as assigned by the systems analyst and/or the Managing Director Maintain compliance with all company policies and procedures Assist in 1st line support with end customer enquiries via email & phone calls & elevate to senior support if required Maintaining an end customer user database through main interfaces Maintenance of office systems & equipment (phones, printers, etc.) Ability to help integrate new systems as & when required Basic diagnostics of FTC hardware to assist the technical team Full training provided

Training:
Gain hands-on experience in IT support within a cutting-edge SaaS company Opportunity to develop a wide range of skills in a growing industry Work with a passionate team dedicated to advancing renewable energy solutions Potential for career growth within the company as you gain experience Supportive, innovative, and collaborative work environment

IT level 3: Equal to Level 3 (A level)

All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources.

This ensures apprentices can develop their skills while balancing work commitments.

Wise Origin is a national training provider that was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.

We specialise in digital and IT & Data Apprenticeships, and we aim to help businesses and individuals make wise decisions for better futures.

Throughout the program, you will receive dedicated support from your tutor to ensure your success.

Upon completing your apprenticeship, you will be awarded the Level 3 Information and Communication Technologies Apprenticeship Standard.

Training Outcome:
Ongoing career development and progression opportunities upon successful completion of the apprenticeship

Employer Description:
Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality apprenticeship training across diverse sectors, with a strong focus on IT and Digital. Our mission is to provide nationally recognised apprenticeship programs that drive positive outcomes and qualifications. We are committed to maintaining exceptional standards of training and fostering an inclusive learning environment that empowers individuals and supports employer success.

Working Hours :
Monday- Friday 8am- 5pm

Skills:
IT skills,Communication skills