Business Admin Apprenticeship Clarks of Stourbridge

Ordering car parts using on-line systems Chasing up missing or incorrect parts with suppliers Packaging and returning any unused/unwanted parts Regular communication with mechanics Liaising with customers to let them know when parts have arrived Inbound and outbound telephone calls Advice and guidance of products Working to a high level of customer service at all times and remain courteous and polite to customers Basic accounts, cashiering and banking along with some vehicle admin work – invoicing trade cars

Training:

Business Admin Apprenticeship standard, consisting of:

Knowledge and competence qualification in Business Admin Level 3 End-Point Assessment (EPA) - final test and observation Functional Skills maths (if required) Functional Skills English (if required) Delivery method and location to be confirmed

Training Outcome:
There is high potential of a permanent role with the organisation upon successful completion of your apprenticeship with room for progression

Employer Description:
Family-owned business Est. 1953. Clarks of Stourbridge is a new main MG dealership based in Stourbridge. The business was first founded by Mr Derrick Grieveson in Worcester in 1953 and operated under the name of Worcester Carsales. The dealership moved in 1963 to a new site in Hylton Road, Worcester, and 1973 saw Mr Grieveson’s son and current Managing Director, Mr Stuart Grieveson, join the family company. In the last 25 years the company has acquired many new car franchised dealerships in the West Midlands. During 70 years of trading, the family-run business has seen three generations of the Grieveson family enjoying working for the firm, and to date, three of Mr Grieveson’s grandchildren work within the group.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Customer Service