ICT Technician Apprentice - Rochdale

Are you ready to dive into the fast-moving world of technology and make an impact from day one? As an ITC Technician Apprentice, you won’t just be watching from the sidelines — you’ll be right at the heart of keeping a school’s technology running smoothly. From troubleshooting tech issues to supporting staff and students, you'll gain real, hands-on experience in a dynamic and supportive environment. This is your chance to build the skills and confidence you need to become a fully qualified IT professional — and help shape the digital future of education along the way.

As an ITC Technician Apprentice, your key duties will include:

ICT Maintenance & Repairs: Assist in maintaining and repairing ICT equipment and systems across the school Workstation Configuration: Help staff set up and configure workstations to ensure smooth performance User Support: Provide first-line support to staff and students on basic IT-related issues and resolve common technical problems Student Supervision: Supervise students in ICT rooms during break and lunch times, encouraging responsible use of equipment Pupil Welfare: Support basic first aid and student welfare tasks, following school procedures and liaising with parents and staff when necessary Data Backup & Security: Ensure systems are regularly backed up, data is archived as needed, and all sensitive information is stored securely in line with data protection policies Training Resources: Prepare resources and materials for staff ICT training sessions

General Expectations:

Work in accordance with the school’s Financial Regulations, ICT policies, and Health & Safety guidelines Promote and uphold the school’s Equality & Diversity policies Take ownership of your own learning and development, supported by the school’s performance management framework Build strong internal and external relationships with staff, pupils, parents, and technology suppliers Maintain and promote a high standard of customer service and professionalism at all times

Training:
On completion of this 18 month apprenticeship you will have gained your ICT Technician Level 3 Apprenticeship

Training Outcome:
No role is guaranteed upon completion of the apprenticeship but candidate will be supported to apply for roles within school, wider council and other schools

Employer Description:
Curriculum Statement At Redwood School, we offer a rich and personalised curriculum within an engaging, active learning environment. Our flexible approach ensures that each student receives the support and challenges they need to develop their knowledge, skills, and self-esteem. We focus on student health and wellbeing, celebrating individual progress and achievements. Our curriculum is central to our commitment to student development.

Working Hours :
Monday - Friday (Shifts TBC)

Skills:
IT skills,Problem solving skills,Logical,Patience