Resident Empowerment Apprentice

To complete the apprenticeship qualification alongside employment, such as Housing and Property Management Level 3 or Level 4 Apprenticeship depending on experience, working towards the additional qualification of the Certificate in Housing Level 4 Update and maintain resident databases Assist in the creation of resident information Develop and create content for Community Engagement and empowerment Engage with services to expand the reach of Community Engagement and Empowerment initiatives Assist in, creating, developing, supporting, delivering and managing engagement projects to residents in the community Working closely with residents, external stakeholders and other departments within Housing Solutions to deliver the Resident Engagement Strategy Maintaining an up-to-date understanding of resident engagement issues understanding how to deliver services across all tenures Provide insight and feedback from resident engagement events to teams to improve our services Support with monitoring the impact of the Resident Engagement activities Assist with other general administrative tasks as needed To take on other duties commensurate with this post as directed/delegated by the Resident empowerment manager

Training:
During the course of your apprenticeship, you will have one fixed study day each week Your study day will take place at your workplace You may on occasion be asked to travel to one location for training

Training Outcome:
Our commitment to Learning and Development can be seen across the organisation and aims to bring our future leaders to the fore, whilst helping our employees reach their career aspirations by offering a broad development fund and in house development programmes

Employer Description:
Housing Solutions is a not for profit Housing Association, rooted in the local community providing quality, affordable homes to rent and buy across the local area. Our mission is to make our residents proud of where they live and our colleagues proud of where they work. Our services are driven by our strategic goals of safe, satisfied and sustainable, underpinned by our company values of ownership, innovation, teamwork and inclusion. Established in 1995 we provide quality, affordable homes to rent and buy across the South East of England. We are rooted in the local community and we offer a wide range of housing services and housing options, including affordable homes to rent, properties to buy under shared ownership; market rent properties, and specialist accommodation for older people and people who need care and support to live within the community.

Working Hours :
Monday to Thursday 8.45am- 5.15pm Friday 8.45am- 4.45pm

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience