Client Transport Business Administrator Apprentice
Working alongside our experienced staff, you will assist them in providing a front-line service giving an initial response to customers via telephone, email and in person
Daily, you will be learning how to communicate directly with all agencies involved, including parents, schools, contractors, passenger assistants, social services, and the councils education department
You will have the opportunity to learn how to make routine arrangements for meetings and other bookings, such as planned events
Day to day, you will provide general admin support to arrange transport with passenger assistants
The most important aspect of your apprenticeship role will be arranging transport in a timely manner, taking all requirements into consideration
For example, ensuring the correct vehicle is procured if a passenger requires a wheelchair accessible vehicle including any car seats or supporting harnesses they may require
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
The apprentice will be encouraged to apply for our hay graded post within the council
Employer Description:
Employer Description
South Gloucestershire Council is the local authority of South Gloucestershire, a unitary authority in the South West of England region. As a unitary authority it has the powers of a non-metropolitan county and district council combined. It is administratively separate from the county of Gloucestershire.
Working Hours :
Monday - Friday, Shifts to be confirmed
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Non judgemental,Patience