Apprentice Pharmacy Services Assistant (Level 2)

Duties will include:

Handling customer queries with confidence Collection of prescription charges/checking patient exemption statements Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers’ instructions Refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook Ensuring that that all dispensary equipment is kept clean and kept in good working order Maintaining full and accurate records of all dispensing transactions Ordering and unpacking drugs and dressings Dispensing and checking repeat prescriptions and prescriptions from surgeries under the supervision of a dispenser Taking orders for repeats and dealing with queries from district nurses and support staff Using the computer to keep records up to date Dealing with queries from patients regarding their prescriptions Handling controlled drugs (and keeping the register) Handling prescription money and operating/balancing the till Assisting when required to meet targets in relation to dispensing doctors' scheme Assisting with stock checks

Training:
The standard includes a 20% off-the-job training requirement with Birmingham Metropolitan College The off-the-job training will be delivered from Mathew Boulton College, Birmingham on a day release basis Apprentices are graded according to their performance in the EPA Upon successful completion the apprentice will achieve a Pharmacy Services Assistant Level 2 qualification

Training Outcome:
Following successful completion of the training, an apprentice will be qualified to work as a dispensing assistant in Community Pharmacies Should they wish to continue training, Accuracy Checking roles present an interesting progression, and further training can lead to a Pharmacy Technician qualification meaning registration with the GPhC and a qualification which is recognised in the wider NHS

Employer Description:
Hingley Pharmacy is a group of ten NHS pharmacies and an internet based pharmacy operating across the West Midlands. It was founded in 1964 by Michael Hingley & it remains in the family with his two daughters, Jane & Claire working in the business. The pharmacies are true Community Pharmacies and pride themselves in service to their patients. The group are looking to expand the services offered and envision a growing role for assistants and technicians in this provision.

Working Hours :
Mon - Friday, 9.00am - 5.00pm and Saturday, 9.00am - 12.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience