IT Apprentice

Provide technical support to users including troubleshooting hardware and software issues Assist with the setup, configuration, and maintenance of computer systems, networks and peripherals Support users in using software applications and internal systems Maintain and support users with both desktop and mobile telephony systems Support users with other IT systems such as conferencing hardware Help maintain IT documentation and asset logs Participate in IT projects such as system upgrades and rollouts Ensure timely reporting and resolution of technical problems 

Training:
Information Communications Technician Level 3 Apprenticeship Standard  As part of your apprenticeship, you will be required to attend college one day per week to Sheffield College - City Campus

Training Outcome:
Possibility of permanent employment upon successful completion of apprenticeship

Employer Description:
Proudly manufacturing in Sheffield for nearly 50 years, we are the UK market leader in fitted wardrobes. We are a backwards integrated designer, manufacturer and installer of high quality furniture with proprietary design on all the sliding systems that we produce. We are one of Europe’s leading suppliers of contemporary bedroom furniture, supplying products into retail, distribution, new build construction and online markets. Originally formed as Acmetrack in England in 1975, the business was acquired by The Stanley Works Inc in 1987 and sold seventeen years later, at which time it was renamed Home Decor GB Ltd. Today, we have leading brands supplied into several routes to market, working in partnership with our customers to deliver best practice through service and product. We also offer several ranges of hinged wardrobes with personalised, fully bespoke wardrobe interiors fronted by a great choice of modern and contemporary doors with a wide range of beautiful design led handles in premium finishes. We take great pride in our products and service, retaining complete control of the development process from identifying consumer needs and initial concept drawings, to design and prototyping.

Working Hours :
Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 2.30pm. Flexibility in these working hours may be considered.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience