Apprentice Business Administrator

To enter and update information on a Management Information System (MIS) relating to the Functional Skills (FS) Qualifications obtained by soldiers within the British Army To communicate and liaise with personnel from a variety of national and international Army Education Centres via telephone and email Analyse the FS data on timely and non-timely achievements, withdrawals and enrolments and produce quarterly reports on your findings Provide office support, to include preparing and printing off documents for meetings, and taking minutes To work as part of the MIS Team to manage and monitor the central email address, assigning emails to the correct employee and answering general enquiries Download standard reports from an MIS, using Excel skills to filter, sort and display the data produced by the reports Use the Microsoft Office package to display data in tables, charts and graphs Update Standard Operating Procedures to meet yearly changes reflective of academic yearly changes Create processes and guidance for the tasks within their own role to be able to coach other employees Use Project Management Tools to undertake projects on behalf of the organisation To carry out any other duties as requested by the Quality and Compliance Manager Plan and manage tasks taking account of priority and urgency

Training:
Business Administrator Level 3 Training will be delivered on site with the employer and remotely with the training provider  Some training will be delivered at the premises of Basingstoke ITEC

Training Outcome:

Successful completion may enable the apprentice to complete additional apprenticeship at a higher level.

Employer Description:
WBL services have a contract with the British Army to support and manage the Army's Apprenticeship provision.

Working Hours :
Monday to Friday, working hours TBC

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience,Excellent written skills