Apprentice Business Administrator

Answer phone calls, emails, and other communications promptly and professionally. Maintain and update electronic and paper-based records, including client files, staff records, and logs. Assist in the preparation and distribution of reports, correspondence, and meeting minutes. Manage incoming and outgoing mail and deliveries. Support the scheduling of care worker rotas and appointments, ensuring efficient coverage. Assist in maintaining accurate records of service users' care plans and reviews. Liaise with service users, families, healthcare professionals, and external agencies as needed. Assist with recruitment administration, including posting job ads, arranging interviews, and processing references and DBS checks. Maintain staff training, supervision, and appraisal records. Support the onboarding and induction process for new staff. Ensure all documentation complies with CQC standards and internal policies. Assist in audits, inspections, and regulatory reporting. Maintain records related to health & safety, data protection, and safeguarding. Process invoices, receipts, petty cash, and expense claims. Assist with payroll data collection, timesheets, and mileage logs. Order and manage office and care supplies stock. 

Training Outcome:
Permanant position within the company  Further Training opportunies 

Employer Description:
A local Care services company that offer the following services to the community -Homecare -Supported living services -Care services for people with dementia -Care services for people with learning disabilities -Caring for adults over 65 -Caring for adults under 65 -Caring for children (0 - 18) -Mental health conditions -Physical disabilities -Sensory impairments

Working Hours :
Monday to Friday, 9.00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience