Apprentice Independent Living Coordinator

Key Responsibilities:

As an Apprentice Independent Living Coordinator, with supervision and support, you will:

Assist in managing a small supervised caseload of older people with a range of needs. Support customers to access practical help and social support to improve independence and wellbeing. Accompany staff on home visits and appointments in the community. Help with administrative tasks such as updating case notes and customer records. Support with benefit checks and assist in gathering information for assessments (full training provided). Attend relevant team meetings, reflective practice sessions, and learning opportunities. Build knowledge of local services and how to refer customers appropriately. Promote choice, dignity, and independence in every interaction. Ensure personal compliance with all safeguarding, confidentiality, and data protection procedures. Represent Age UK Sheffield positively in all interactions.

Approach & Values:
You will be:

Compassionate, respectful, and eager to support older people. A good listener who communicates clearly and with empathy. Organised, proactive, and willing to learn new skills. A team player who values inclusion, diversity, and equality. Committed to personal development and reflective practice.

Supervision, Induction, and Development:

You will receive a full induction including Age UK Sheffield policies and procedures. You will be allocated a mentor from the Independent Living team. One day per week will be protected for study with your training provider. You will participate in regular 1-1 supervision, team meetings, and shadowing opportunities. You will be encouraged to attend shared learning sessions and reflective practice forums.

Additional Requirements:

A strong interest in working in adult social care or community support. Studying or willing to enrol on a Level 3 Diploma in Health and Social Care (adults). Appointment is subject to a satisfactory enhanced DBS check. A willingness to travel within Sheffield and work across the community (travel support will be provided as appropriate).

Training:

Venue: The Sheffield College, City Campus, Granville Road, Sheffield, S2 2RL.

Attendance: Day release.

 

 

 

Training Outcome:

To be discussed and agreed as appropriate.

Employer Description:
We're a local charity working in Sheffield to support older people, their families and carers. We want everyone to be able to love later life.

Working Hours :
Flexible working; Monday –Friday between 8.00am – 6.00pm.

Skills:
Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience