Business administration apprenticeship

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Work in both accounts and service departments Answer telephone calls promptly Advise the team of sites to attend by telephone and email Liaise with customers ref booking dates/times for our staff's attendance Use IT skills for all job placements, parts purchasing and customer/supplier invoicing Use Excel and Word to record jobs attended by date and engineer Use Microsoft Outlook to email customers and engineers Prepare invoices and estimates from job sheets completed by the engineer Take debit/credit card payments over the telephone via a virtual terminal Administer contract customer servicing paperwork Check stock levels on a weekly basis and arrange and or order parts & cleaning products as required Accept delivery, unpack, check the delivery note and put away in the related stores Filling of invoices, job faxes/emails, remittances, purchase invoices Attend all relevant training courses

Training:

You will attend Barking & Dagenham College 1 day a week for day release.

Training Outcome:

Looking to grow into a full-time administrative role with opportunities to take on more responsibility, continue professional development, and contribute to the success of the organisation.

Employer Description:
CARAMEL ROCK is an educational charity that provides training and job opportunities. We focus on empowering and supporting young people to access varied training and opportunities within the fashion industry. We provide services for people of different academic levels and age groups including young students on the verge of being expelled from school and seeking an intervention with our creative approach

Working Hours :
Monday to Friday 30 hours per week to be agreed - this includes day release at college.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Good timekeeping,Reliable