Customer Service Apprentice Practitioner

Provide top-notch customer service while learning new skills Create and maintain positive relationships with our clients Handle phone queries efficiently and professionally Manage call outs and emergencies with calm and composure. Assist with various administrative tasks to keep things running smoothly Help with booking maintenance, call outs, and repairs Contribute to team projects and bring fresh ideas to improve our processes

Training:

Customer Service Practitioner Level 2 Apprenticeship Standard:

Training with Milton Keynes College Ongoing training, support and development with the employer

Training Outcome:
On successful completion of your apprenticeship, you will be offered a full-time position with the option to develop your career with Guardian Environmental Services Ltd

Employer Description:
For over thirty years Guardian Environmental have been providing commercial services for clients. We provide air con, heating & plumbing, electrical and facilities maintenance. We work with a variety of clients ranging from student accommodation, to warehouses, offices, care homes and car showrooms. Anything we don’t provide in house we work closely with subcontractors to provide services such as water hygiene testing- roller shutter doors and fire alarms.

Working Hours :
Monday - Friday with 30 minutes for lunch 08:30 - 16:30

Skills:
Calm Under Pressure,Strong Communicator,Customer-Focused,Team Player,Builds Relationships