IT Support Technician Apprentice (L3) – CRP Subsea – Skelmersdale WN8 8EA– £15,311.40 to £24,761.88

Supporting the business with any IT issues / requests Assisting with the setup / maintenance / de-commissioning of any IT hardware as required Assisting users with the setup of telephony systems – both softphone and physical Assisting users with mobile phone setup Liaising with 3rd parties when required to resolve issues or perform upgrades Monitoring current systems to ensure that hardware / software is up-to-date Assisting with any physical moves of IT equipment Educating users on the use of IT systems Ensuring documentation is up-to-date

Main Duties:

Being the first point of contact for all IT queries Creating and maintaining user accounts throughout various IT systems, including Active Directory User accounts Troubleshooting operating system, hardware and application issues Maintaining a virtual server infrastructure including hardware Commissioning, repairing and de-commissioning IT equipment as required Supporting the wider team with their commitment to cybersecurity Configuration and deployment of secured mobile devices Learning PowerShell and creating scripts for regular support requests

Training:

During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Information Communication Technician standard.

The training covers the core occupational duties.

https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2

Training Outcome:

During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.

Employer Description:
Using advanced material technology, CRP Subsea provides high integrity solutions for the harshest and most demanding offshore environments. CRP Subsea specialises in the development and production of polymer and syntactic foam-based buoyancy and protection products for the offshore renewables and oil & gas industries. Core values At CRP Subsea we display the Trust, Commitment and Respect that everyone deserves and strive to work as a team and not as individuals. But our team goes even further by… Taking personal responsibility for our words, actions and results Understanding the needs of our customers and striving to exceed their expectations Leading by example and challenging the status quo to improve ourselves, our company and our success CRP Subsea – where everybody is encouraged to make a difference

Working Hours :
Monday to Friday between 8:30am - 5:00pm.

Skills:
Communication skills,IT skills,Problem solving skills,Team working,Initiative,Willingness to learn,Ability to work independentley,Strong interpersonal skills,Research skills