BA15 Business Admin Apprentice at ESG Global Ltd

General administration duties Building good working relationships with both internal and external customers Developing detailed industry knowledge and interpreting industry requirements Providing excellent customer service Providing professional, knowledgeable, and courteous responses to customer queries Responsible for helping to build excellent customer relationships Understanding the importance of quality control

You will be able to demonstrate ESGs key values of:

Excellence: be accountable to deliver our best Passion: show how much we care each day Integrity: do the right thing when no one is looking Collaboration: work together to succeed together

Training:

This Apprenticeship is completed within the workplace. You will be assessed through written work and observation throughout your training. You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge.

Training Outcome:

Progression to whatever course or level they want to complete, after this apprenticeship.

All employees can raise training requests for courses they’d like to complete so it’s their choice what they do in future.

Internal progression available into other departments or roles.

Some of our current apprentices are in our internal peer support programme and are paired with employees in depts they have expressed a potential interest in to learn what different roles and depts do.

Employer Description:
We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients.

Working Hours :
Monday - Friday, working an agreed shift between 8am-5pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working