Apprentice Tenancy Support Worker

Work within the policies and procedures laid down by Sheffield City Council Housing Services,Social Services and Education Services

To work in partnership with the team and other partner agencies to ensure effective delivery of the service to the benefit of the family and the community.

To undertake comprehensive assessments of all family members, identify the training and support needs of service users and to develop detailed support plans and contracts to achieve the aims of the Service.

To be responsible for a caseload of an identified client group as allocated by a line manager or supervisor, whilst ensuring cover for the service in general
To motivate service users to take part in the Service and to work constructively to change their behaviour

To participate in case reviews and conferences as necessary, and ensure that all methods of working contribute to the successful outcome of the support plan. Where necessary to organise and take the lead role in a variety of multi-agency case meetings.

To evaluate risk of harm and failure to protect children and report any concerns to appropriate persons or agencies.

To ensure that service users understand their responsibilities as tenants including to their accommodation, furnishings or equipment, their landlord and their neighbours

Training:

You will be working towards a level 3 Housing and property management standard 

Training will be once a week 

Training centre is located at CDC training, cricket inn road, sheffield, S2 1TR

Training Outcome:

Opportunity to move into a full time role upon completion of apprenticeship

 

Employer Description:
Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors. It is currently under no overall control, with Labour, the Liberal Democrats and the Green Party each holding chair positions in a proportionate number of committees

Working Hours :
Monday - Friday 37 Hours a week

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience