Data Insight and Project Assistant Apprentice

Deliver weekly and monthly insight reporting, highlighting key trends, changes Provide monthly update on verbatim analysis on painpoints by brand for sales and service Deep-dive into root causes of customer painpoints Work with ISIT to simplify and automate reporting Provide weekly follow-up of new model ratings (Drive to Five) highlighting under-performing dealers for follow-up Contribute to preparation of RUK and Corporate presentations (e.g. Board report, Customer Connection, Group reviews, Customer Committee) Assist with dealer queries via CNQR and respond within SLA timeframes

Training:

Level 3 Data Technician Apprenticeship Standard qualification, which includes:

Level 2 functional skills in maths and English (if required) End-Point Assessment (EPA) You will receive full training and support from the Just IT Training and training location to be confirmed

Training Outcome:
When individuals complete their apprenticeship, they will have the opportunity to progress

Employer Description:
Renault S.A., commonly referred to as Groupe Renault, is a French multinational automobile manufacturer established in 1899. The company currently produces a range of cars and vans. It has manufactured trucks, tractors, tanks, buses/coaches, aircraft and aircraft engines, as well as autorail vehicles.

Working Hours :
Monday - Friday, between 9.00am - 5.30pm (exact shifts to be confirmed).

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Strong numeric communication,Microsoft Office Package,Tableau knowledge