Help desk and onsite engineer apprenticeship

Answer the phone to assist clients with IT issues Install hardware onsite, such as new pc's Proactively enhancing internal systems

Training:

This is a workplace apprenticeship with Wiltshire college and University centre assessor support.

The training schedule hasn't been agreed yet

Training Outcome:

Upon successful completion of the apprenticeship there maybe an opportunity of further employment with the company. 

Employer Description:
ClearSkyIT provide IT support to SME's within the local and nations level. We have been going for 30 years and currently have 7 staff. We class oursleves as your external IT department.

Working Hours :
Monday to Friday, 9am to 5pm. 7 hour working day, plus 1 hour of unpaid breaks through out the day. Over time available

Skills:
Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working,Patience