Credit Controller Apprentice - Level 2

Assisting in monitoring customer accounts and outstanding balances. Contacting customers regarding overdue payments via phone and email. Helping to reconcile accounts and resolve queries efficiently. Supporting the preparation of reports on outstanding debts. Learning how to assess credit risks and recommend appropriate actions. Providing general administrative support to the Credit Control team.

Training:
Company wide training (In house) Credit Controller - Level 2 qualification delivered virtually Functional Skills in English and maths if required Apprentice's will spend at least 6 hours a week on their apprenticeship training and can use the office for this

Training Outcome:

Possibility to move into a career as a professional level Credit Controller 

Employer Description:
We started life as a magazine in 1977 and we've grown and evolved alongside our customers. In 2013 we became a fully digital business and we're proud of our rich heritage which gives us over 40 years of brand heritage and trust. Our purpose is to drive change together. Responsibly. We aim to improve the process of buying and selling vehicles in the UK, by continually evolving the ecosystem to provide a better experience for consumers, retailers and manufacturers alike.

Working Hours :
Monday - Friday, 9.00am - 5.30pm, with one hour unpaid lunch.

Skills:
Communication skills,Attention to detail,Customer care skills,Problem solving skills,Patience,Resilience