Housing and Benefit Advisor

No day the same, making positive change

Two Council's One Team

South Norfolk and Broadland Councils are in a partnership with staff working together for both Council's.

This is an exciting time to join our organisation as you will help us build our one team ethos.

Role Snapshot...

Do you like working directly with people and being part of busy team? Do you like dealing with interesting situations and coming up with fulfilling outcomes which have a truly positive impact on people lives?...then read on...

What you could be part of...

An exciting opportunity has arisen to be a part of our excellent Housing and Benefits service who, working within the Early Help team, have a great track record of helping customers and partners to prevent homelessness.

We are seeking a Housing and Benefits Advisor to join our existing team who provide a service to clients who are placed in our various types of temporary accommodation.

What you'll be doing...

? Working with the Housing and Benefits Team to ensure that it makes best use of its temporary accommodation.
? Signing up customers for new tenancies in temporary accommodation.
? Providing one to one advice, guidance and person-centred support to allow customers to navigate the housing and benefits system.
? Assessing and identifying customers support, training and health needs and agreeing goals with the aim to moving on to suitable housing.
? Supporting customers on a range of issues, such as debt advice, budgeting and managing their tenancy.
? Working alongside customers to ensure that tenancies are conducted appropriately whilst in temporary accommodation.
? Completing housing management tasks to ensure that accommodation offered is suitable for customer needs.


We are looking for...

You will be calm, non-judgmental and able to work effectively with a variety of vulnerable people.

You will be a great communicator who is driven to making a difference using strong negotiating, influencing an


  • Location: NR7 0DU
  • Salary: 23494-27576 Per Annum
  • Type: Permanent
  • Recruiter: Career Kinetics
  • Posted: 25-May-2022
  • Posted on: jobit.co.uk