Apprentice Business Administrator

Play a key role in helping grow our corporate and event business by supporting the coordination of events and group bookings Manage email and phone enquiries, respond to customer queries professionally and promptly Assist with scheduling, booking confirmations, invoicing, and general admin support Help maintain our customer database, track leads, and follow up with potential clients Support marketing efforts through email campaigns, content coordination, or social media scheduling (depending on experience) Prepare reports and updates for management to support smooth business operations Work closely with the leadership team to continuously improve internal processes and the customer journey Be the first friendly face customers see - greeting guests warmly and showing them to their Trackman bay Confidently demonstrate how to use the Trackman golf system Take food and drink orders, serve snacks and beverages, and deliver outstanding customer service throughout the visit Maintain high hygiene standards at the bar and throughout the venue Monitor stock levels and communicate shortages to management in a timely manner Process bookings and transactions using our POS system Assist in setting up for events and ensuring the venue is presentable at all times

Training:

Business Administrator Level 3.

Training Outcome:
Further progression within the business Further qualifications offered

Employer Description:
Friendly, proactive, and passionate about hospitality and business growth. We're looking for a dynamic team member who can wear two hats — customer service and business admin — to help us take our corporate and event offerings to the next level. Over the next couple of years, we’re aiming to expand and open new venues — so this is a great opportunity to grow with us and be part of an exciting journey from the ground up.

Working Hours :
Shifts to be confirmed

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience