Business Administrator Apprentice

As an apprentice at Mainline, you’ll be part of a supportive and fast-paced team, gaining real experience across different departments including Quality, Hire Desk, and Service.

No two days will be the same, and you’ll quickly become a valuable part of the day-to-day running of the business.

You’ll receive full training and guidance as you build your confidence and skills in a variety of admin and customer service tasks.

Day-to-day responsibilities will include:

Preparing sales and marketing packs for both potential and existing customers Managing stock levels and keeping marketing materials organised and available Supporting the Hire Desk and Service teams with basic data entry and admin tasks Answering and directing telephone calls in a professional and friendly manner Assisting with customer communications, including following up on training expiry reminders Helping with social media or marketing activities under supervision Working closely with various departments to understand different aspects of the business

Training:
Level 3 Business Administrator Apprenticeship Standard (can include Level 2 elements if required) Level 2 Functional Skills in maths and English (if required) This apprenticeship is delivered through a combination of Work Based Assessment and day/block release The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested

Training Outcome:
This apprenticeship offers the chance to build a strong foundation across several areas of the business We’ll work with you to identify the department where you naturally fit best, with the goal to move into a permanent role that matches your strengths and interests

Employer Description:
Mainline is a leading, independent provider of powered access and material handling equipment hire, with a strong reputation built over 40 years of industry experience. In addition to hire services, Mainline is an IPAF-approved training centre, delivering a wide range of accredited training courses in construction, working at height, and health and safety, tailored to meet the needs of both individuals and large organisations.

Working Hours :
Monday - Friday, with flexibility around start and finish times. Shifts to be confirmed.

Skills:
Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,IT skills,Non judgemental,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management