Head of Reservations Sales and Events

Job Title:         Head of Reservations, Sales and Events

Our client is an iconic independent restaurant and event based venue that offers exquisite food across two very successful venues. The group is well-established in London are planning to expand their portfolio in the coming years. The successful Head of Reservations, Sales and Events can expect to be part of a very stable and successful operation!

Head of Reservations, Sales and Events Benefits:

Monday to Friday shift patterns.A competitive starting package of £50,000 per annum + bonus + commissionBonus related incentives payable twice per annum.3% to 7% commission on organic sales – uncappedBased in Victoria – easy commute from most areas in London.Very stable team and operation.

Head of Reservations, Sales and Events Responsibilities:

Act as a proud ambassador of the restaurant/venue.Support and train your team of reservation agents to ensure the smooth delivery of incoming/outgoing calls.Delegating staff Rota's.Ensuring the team are motivated and organised.Managing all third-party enquiries.Management of reports for reservations and events.Responsible for the groups Private Dining & Membership Manager.Development of sales revenue both pro/reactive.

Head of Reservations, Sales and Events Requirements:

A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.An enthusiastic team player with a guest focused approach and excellent attention to detail.A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.Freedom and support to pro-actively develop organic leads.Assist with hosting Events when required.