End Point Assessor – Customer Service

End Point Assessor - Customer Service London, Crawley
£25,500 to £26,500 p.a.

+ £3,187 London weighting + benefits
Rewarding role as End Point Assessor carrying out apprenticeship assessments for top performing company
The Role
As End Point Assessor ( Customer Service ) you will work with Apprentices and their employers to plan and conduct End Point Assessments.

Your responsibilities will include:

agreeing a schedule / completing planned assessments in learner’s work place
carrying out assessment activity ( face to face & electronic )
decision-making against recognised assessment plan
completing IT / paper based report documents
grading assessments and providing feedback
confirming grades and pass / fail judgements on a range of work-based evidence

The Company
With a long-established reputation in carrying out assessments, our client takes an innovative and dynamic approach, and is one of the first organisations to be registered with the Education and Skills Funding Agency, helping employers across the UK to deliver the independent End Point Assessments that are now an essential element of any Apprenticeship.

On offer is a great benefits package, including 25 days holiday (business closes at Christmas), contributory pension (company matched), life insurance, and company car scheme option after probationary period.


The Person
As End Point Assessor ( Customer Service ) you will have current, hands on, professional experience in the Customer Service sector.

As a Level 2 Customer professional and qualified as an experienced, qualified Assessor ( Level 2 / IQA ), you will also have:

knowledge of IQA assessment processes / observations
experience of professional discussions / reviewing learners’ showcase of evidence
good IT ( MS Office ), time management & communication skills
ability to work autonomously, in line with an operating framework
awareness / understanding learner difficulties / disabilities & social needs

If you wish to be considered for the role of End Point Assessor ( Customer Service ), please forward your CV quoting reference 230495 - 5420
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: end point assessor business administration apprenticeship training education skills IQA learner London Crawley full time jobs