ICT Apprentice

Resolve problems associated with operating systems, networks, software, hardware, printers etc. Service desk support– diagnosis of IT issues and supporting users remotely using remote connection tools. Installation of new software and hardware Maintain and fix other computing equipment Assist in system upgrades and system maintenance Liaise with third-party suppliers such as Internet Service Providers and vendors. Support with technology asset management Social media and website updates. Supporting staff to implement new technologies in the workplace
Working with a range of technology hardware -Android, Windows, Mac Supporting software development and implementation Supporting the use of database systems and Content Management Software Use of a ticketing system for task allocation/monitoring

Training Outcome:

The successful candidate may be offered full-time employment. 

Employer Description:
The use of technology in schools is essential to inspiring and educating this generation of learners. Computeam provides a comprehensive set of IT products and services to ensure your school or MAT improves educational outcomes through technology. They connect users to their applications and data, whether in school or at home. They make these connections fast, reliable and easy to manage. They make remote learning streamlined, as well as making classroom learning more engaging.

Working Hours :
Monday to Friday, times to be confirmed.

Skills:
Communication skills,IT skills,Organisation skills,Team working,Initiative,Passion for technology,Confident using hardware,Passion to learn