Housing Officer (Homelessness)

Job Title: Housing Officer (Homelessness) Contract: Temp ongoing Hours: Full time, hybrid working available Location: HorshamPurpose of the Role I am representing a client based in Horsham, who are looking for someone to be responsible for following the regulations in accordance with Part VII of the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017), to undertake triaging and assessments of those seeking housing assistance, provide advice, options, and housing solutions to homeless households and those in temporary accommodation with the aim of preventing or relieving their homelessness.Main Responsibilities

Work with clients, provide advice and investigate homelessness applications made under the terms of the Housing Act 1996 (as amended by the Homelessness Act 2002, Localism Act 2011, and Homelessness Reduction Act 2017)
Complete an assessment of the customers circumstances, in all cases, to determine the duty owed to the customer and inform them in writing of the Council’s decision in accordance with the relevant legislation, seeking advice and guidance where needed from colleagues.
Complete a Personal Housing Plan with each customer where appropriate, compiling a tailored set of actions both the customer and staff will compete to prevent or relieve the customer’s homelessness and to interview customers as and when required.
Ensure that all homelessness applications are rigorously investigated, careful consideration is always given to the possibility of collusion and fraud.
Provide advice to homeless customers about the Council’s Housing Register including advice to people who are neither eligible, do not qualify or who are disqualified to join the Housing Register.


Recent experience of working in a homeless/housing environment (2 years preferably)
Knowledge of homelessness legislation in particular Part VII of the Housing Act 1996 (as amended by the Homeless Reduction Act 2017) and other relevant Acts
Experience in completing s.189A assessments and developing personalised housing plans
Experience in making and completing enquiries into an applicant’s housing circumstances and issuing clear and robust s.184 decisions and duty notifications
A working knowledge of welfare benefits

If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Joel at Service Care Solutions on 01772 208 966 or send an E-Mail to joel.hopwood@servicecare.org.uk

  • Location: Horsham, England
  • Salary: £21 - £24 per hour + Umbrella
  • Type: Contract
  • Recruiter: Service Care Solutions Ltd
  • Posted: 06-Jul-2023
  • Posted on: careers4a.com